About Us / Supplier Information
Our best in class logistics capabilities offer your product every chance of success in the market place. We have a range of services available to our suppliers that make ranging your product and doing business with CH2 an easy process.
CH2 GATEWAY ®
CH2 Gateway® is CH2’s unique online portal available to suppliers and customers, providing them with real time access to extensive supply chain data relevant to their products, customers and markets. Reports can be customised to individual user requirements, with a range of formats and service levels available. With the ultimate aim of delivering an optimal service to the mutual end customer, CH2 Gateway® is yet another innovative solution to add value to CH2’s supplier partnerships.
SUPPLIER LOGISTICS SERVICES
CH2 offer a range of third- and fourth-party logistics solutions enabling our Supplier partners to outsource Supply Chain management services..
By tailoring a Supply Chain strategy and solution, CH2 is able to work with you to optimise your product and service offering using the support of our National team and world-class distribution network.
A 3PL solution will see CH2 manage your logistics by providing the warehousing, pick, pack and distribution services to deliver your products from the point of storage to the point of delivery.
All other services within the value chain – sales, marketing, customer pricing, customer servicing, invoicing and debt collection - remain functions of your business.
For a more complete solution to your logistics requirements, CH2 also provides a Fourth Party Logistics (4PL) service. You can be secure in the knowledge that CH2 will manage your entire Supply Chain nationally.
With 4PL, CH2 will direct inventory management and control you inbound logistics, warehousing and distribution, customer service, invoicing, debt collection and reverse logistics.
Outsourcing this critical part of the value chain by utilising our expert logistics services leaves you more time and resources to focus on Sales, Marketing and Pricing
At CH2 the quality of our data is critical. We are committed to implementing the GS1 system throughout the business and within our partner network.
The preferred use of EANCOM or GS1 XML as a message set, GTINs for product identification, GLNs for location information and SSCC logistics labels are paramount to the future of our industry. CH2 are passionate supporters in the belief that an adherence to excellence in quality systems will lead to improved patient outcomes.
GAINS INVENTORY MANAGEMENT
CH2 utilises GAIN’s, a sophisticated stock management and procurement system. GAIN’s has a proven capability of forecasting algorithms that cater for the vast range of demand patterns that occur within the diverse healthcare markets. From fast movers to cyclical/trending to the slow movers in the ‘tail’, GAIN’s dynamic, adaptable and rigorous demand planning process automatically selects the best forecast model to ensure that CH2 can meet the demand of our customers.
Our Warehouses, located in every state across Australia, are temperature controlled and operated to standards to ensure all products are kept in a clean, secure and climate controlled environment all year round.
CH2 adheres to the national storage guidelines when handling, storing and distributing products requiring storage between 2-8 degrees Celsius. CH2 has a Cold Chain process in place to ensure fridge and frozen products are delivered within their required storage guidelines and are monitored from our warehouse to the customer.
SUPPLIER CONTACT INFORMATION
Medical Business Unit Manager
Tel: 0448 313 439
Primary Care Business Unit Manager
Tel: 0404 812 525
Pharmacy Business Unit Manager
Tel: 0448 313 439
Product and Purchasing Manager
Tel: 0404 812 525
Senior Category Manager Retail Pharmacy
Tel: 0481 917 045
Tel: 0466 028 129
National Accounts Manager
Tel: 03 9554 0525
Pricing Administration Manager
Tel: 03 9554 0551
Product Administration Manager
Tel: 0477 748 643