Carmen Riley - Chief Executive Officer
Carmen was appointed Chief Executive Officer in 2025. She has served as Chief Operating Officer since 2017, after transitioning from General Manager of Sales. Before joining CH2 Carmen was CEO of Intouch Direct from July 2008, which was successfully acquired by CH2 in 2010.
Prior to joining the Healthcare industry Carmen had an extensive career within FMCG, including Supply Chain and Operations, Finance and Project Management. Carmen’s experience provides strong financial and operational management skills gained from both private and ASX listed companies.
Carmen is a Certified Practising Accountant and has completed the Graduate Program for the Australian Institute of Company Directors (CPA and GAICD). Carmen was appointed to the CH2 board of directors in July 2019. Carmen is also on the board of LUCRF Superannuation.
Melanie Voss – Company Secretary
Melanie Voss was appointed Company Secretary of CH2 in March 2025, bringing a wealth of financial expertise and a foundation in corporate governance to the role. Prior to this appointment, she served as CH2’s Financial Controller from July 2024.
Melanie joined CH2 in May 2017 as a Financial Accountant and has since played a key role in the company’s financial leadership. She was promoted to Financial Operations Manager in July 2019, where she led the finance team through significant operational improvements.
With over 14 years of experience in the healthcare industry, Melanie possesses deep knowledge across all areas of finance, including year-end accounts, tax preparation, budgeting, balance sheets, and procedural implementation. Her strategic approach and results-driven mindset have contributed to meaningful enhancements within CH2’s financial operations.
Melanie holds a Bachelor of Commerce, majoring in Accounting and Commercial Law, and is a Certified Practising Accountant (CPA). She is also a GIA (Affiliated) member of the Governance Institute of Australia.